General Information
At AegeanOrg.com, we strive to provide you with the best shipping experience. Please read the following shipping policy carefully to understand how we handle orders, deliveries, and related concerns.

Shipping Locations
We currently ship across India. For international shipping inquiries, please contact our customer support team.

Processing Time

• Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.

• Orders placed after 5:00 PM IST will be processed the following business day.

• In the event of high order volume, processing times may be extended. Customers will be notified accordingly.

Shipping Methods & Delivery Time
We offer the following shipping options:

• Standard Shipping: 8-10 Business Days

Delivery times are estimated and may vary due to factors beyond our control, such as weather conditions, courier delays, or public holidays.

Shipping Charges
Shipping charges are calculated at checkout based on order weight, destination, and shipping method selected. We may offer free shipping promotions from time to time, which will be clearly mentioned on our website.

Order Tracking
Once your order is shipped, you will receive an email with tracking details. You can track your shipment using the provided tracking number on our courier partner’s website.

Lost or Delayed Shipments

• If your order has not been delivered within the estimated timeframe, please contact us at support@aegeanorg.com.

• AegeanOrg.com is not responsible for delays caused by shipping carriers or unforeseen circumstances beyond our control.

• If an order is lost in transit, we will assist in filing a claim with the carrier and work towards a resolution.

Address Accuracy & Undeliverable Packages

• Customers are responsible for providing accurate shipping details. Any additional charges incurred due to incorrect or incomplete address information will be the customer’s responsibility.

• If a package is returned to us due to an incorrect address, the customer will be responsible for reshipping fees.

Damaged or Missing Items

• If you receive a damaged package, please take photos and notify us immediately at contact@aegeanorg.com

• Missing items must be reported within 48 hours of delivery.

Returns & Exchanges

• For return eligibility and refund details, please refer to our Return & Refund Policy.

Modifications to Shipping Policy
AegeanOrg.com reserves the right to modify this policy at any time without prior notice. Updates will be posted on our website.

For further assistance, feel free to contact our support team at contact@aegeanorg.com